Can I place an order on call?
You can reach us at +91 98411 66888 / + 91 98415 66888. Alternatively you can whatsapp your queries to +91 98411 66888 / +91 98415 66888
How do I know my order is confirmed?
A confirmation email is shot out as soon as you place your order. That’s not all, we will keep updating you about your order and delivery date. It might look like spam, but we just want to keep you in the loop at all times. Now, If we have goofed up and you haven’t received an email from us, just give us a call on +91 98411 66888 / +91 98415 66888 or write a whatsapp and we will make it right!
Can I modify my order after placing it?
We can make this happen, but only if we can catch the team before the order is dispatched. So, quickly grab your phone/laptop and call us on +91 98411 66888 / +91 98415 66888 or write a whatsapp and we will get our team to hold the order and process the modification or cancellation. Hope to catch them in time.
Can I Cancel my order after placing it?
Oh shoot, Sorry but we won’t be able to cancel the order once it has been placed.
How do I get in touch for party order queries? Can I get a discount?
We would love to get the party started for you, we welcome party orders and discounts can be offered based on volumes. Call or whatsapp on +91 98411 66888 / +91 98415 66888 to know more about party orders.
Do you have Cash On Delivery (COD) facility ?
Yes, we provide the option COD, also you can request for card payment at the time of delivery but we cannot guarantee for issues arising due to network or weak signal.
My payment did not go through. What should I do?
Uh oh! That is really frustrating and we also hate it when that happens. But don’t worry, you will automatically be redirected to the checkout page where you can try again. If it still doesn’t work, we are going to trouble you to reach out to us on +91 98411 66888 / +91 98415 66888 or write a whatsapp, and we will fix it for you.
How much time will it take for the refund to process?
The refund normally takes 4-7 working days to reflect into your account. We wish we could make that happen earlier, but that is the cycle our payment partners run with. Rest assured, we will try and push our payment partners to get it done at the earliest.
When will my order get delivered?
We plan to deliver every order within 72 hours. We would love to deliver it earlier, but due to the ongoing COVID restrictions, there might be some constraints that come up. Now, if you have not received your goodies within 72 hours, then clearly we have messed up. Call us at +91 98411 66888 / +91 98415 66888 mentioning your Order Number, and give us a chance to rectify it. We will get it tracked and deliver on priority.
Is there any delivery fee applicable?
For orders below ₹500, a delivery fee of ₹100. Any order above Rs 500 is free!
Can I have my order delivered to me by the next day?
Like we said, we plan to deliver within 72 hours. But in case you need an emergency delivery, just call us on +91 98411 66888 / +91 98415 66888 or write a whatsapp mentioning your Order Number. We’ll find a way to help you.
Can I change the address once the order is placed?
We can make this happen, but we need to catch your order before it leaves our premises for delivery. All you have to do is reach out to us on +91 98411 66888 / +91 98415 66888 or whatsapp mentioning your Order Number. We will try and catch it for you and modify the address.
Who do I get in touch with for issues or complaints with the product/packaging?
We are really sorry if you’ve faced an issue related to the product/packaging. This is not something we are used to, and we take this very seriously. We would request you to share your exact concern by giving us a call or whatsapp on +91 98411 66888 / +91 98415 66888. We promise to fix it at the earliest.